What Open Arms Will See
One row per field on the intake form. If a field is optional and you leave it blank, it's not shared.
- How urgent does it feel right now?Open Arms is asking for this because If immediate danger, please call 911 or 1-800-799-7233. We will still reach out, but those lines are faster.
- Safest way for us to reach you?Open Arms is asking for this because We'll never identify ourselves as Open Arms in a message — we'll use a neutral first-name greeting.
- What kind of support are you looking for?Open Arms is asking for this because Pick all that apply — there are no wrong answers.
- Do you have a Lawma attorney on this matter?Open Arms is asking for this because If yes, we'll loop them on the partner's confirmation so nothing surprises them.
- Your nameOpen Arms is asking for this because (not specified by the partner)
- Optional fields: Anything you want us to know before we reach out? · Your attorney's name · Email · PhoneOnly shared if you choose to fill them in.
Kept Private — What Open Arms Does Not See
These categories never leave Lawma. They're not on the form; they're not sent in the background. Partners do not have a login that could access them.
- Your legal case factsAnything you've told your Lawma attorney — case status, hearings, opposing party — stays inside your case file. Partners cannot read it.
- Documents and formsCourt filings, signed agreements, uploaded evidence — none of these are visible to partners.
- Messages with your attorneyYour secure messages with Lawma attorneys are privileged. Partners have no access.
- Payment historyWhat you've paid Lawma or your attorney stays between you and the firm.
- Anything from other partnersEach partner sees only what you fill out on THEIR form. They cannot see other partners' intakes.
If you continue, your submission will be sent to Open Arms with the fields above. A copy of what was disclosed (and the reason given) will be saved with your submission so you can review it later in your Lawma account.
